Policies & Legal

Payment Policy

Information about payment methods, authorisation and payment status.

Available payment methods are displayed during checkout and may change based on order, location or payment-provider availability.

Payment authorisation

An order may remain pending until the payment provider confirms a successful transaction.

Failed or interrupted payments

If a payment fails or is interrupted, verify the order status in your account before attempting another payment.

Refunds

Approved refunds are processed through the applicable payment method or supported refund workflow. Processing times can vary by bank or payment provider.

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